Hotel Front Desk Agent

Company: Best Western
Location: Pflugerville
Posted on: October 15, 2020

Job Description:

We are hiring full-time Front Desk Agents!

Checking people in and out. It's a no brainer, right? Often with the first encounter, your interaction with a guest can not only set the tone for the entire guest experience but potentially impact the entire brand. Do you want to be a part of something bigger?

Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family on a vacation adventure to handling the travel-weary guests' request with prompt courtesy. As a Front Desk Agent at the Best Western - Round Rock, you'll have many opportunities to brighten someone's day!

Responsibilities:
As a Front Desk Agent, you will:
--- Provide a critical first impression to our guests and deliver exceptional service
--- Welcome with a warm and friendly demeanor and serve guests in person and over the phone every day
--- Ability to use a computer to check guests in and out
--- Assist guests with any special requests
--- Go above and beyond to ensure their vacation/stay is memorable
--- Make reservations for future guests

Qualifications:
Ideally, you will have had experience in a similar role. You will have strong people skills, be a good team player, and understand how to be efficient while providing great standards of service.
--- Hotel front agent experience (1 year)
--- High School diploma required
--- Reliable method of transportation
--- Ability to work weekends

About Company:
Located in Round Rock, TX, the Best Western Round Rock is sure to provide a peaceful and comforting home away from home for any traveler or employee. This hotel has an excellent work environment created by our amazing and friendly team members. We have an excellent bonus program that rewards our employees that excel in their duties. The management team invests in all of our employees and we provide lots of room for growth and personal development. If you are looking for a family-like environment with a great culture - look no further! You'll not only join one of the fastest growing hotel brands in its market place, but also a multi-skilled team where everyone can be themselves and at the same time constantly find smart ways to make work fun.

Keywords: Best Western, Pflugerville , Hotel Front Desk Agent, Sales , Pflugerville, Texas