Associate Patient Care Coordinator - San Antonio, TX
Company: Optum
Location: San Antonio
Posted on: May 26, 2025
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Job Description:
Optum is a global organization that delivers care, aided by
technology to help millions of people live healthier lives. The
work you do with our team will directly improve health outcomes by
connecting people with the care, pharmacy benefits, data and
resources they need to feel their best. Here, you will find a
culture guided by diversity and inclusion, talented peers,
comprehensive benefits and career development opportunities. Come
make an impact on the communities we serve as you help us advance
health equity on a global scale. Join us to start -Caring.
Connecting. Growing together. - -
Schedule: -Monday-Friday: 8am-5pm
Location: 19500 IH 10W San Antonio, TX 78257
Primary Responsibilities:
Schedules all new patient evaluations for Supportive Care
Schedules all follow up appointments for Supportive Care Providers,
RNs, SWs and -
LVN/LPNs
Verifies patient insurance eligibility prior to each visit
Completes timely patient appointment reminders
Responsible for mapping patient home visit driving routes for
Supportive Care providers using web based applications to ensure
maximum drive time efficiency
Completes intake for all new patient referrals
Updates and maintains master list of Supportive Care Patients for
reports
Answer phones, resolves call or routes to appropriate contact
Maintains timely and accurate documentation of all patient
interactions
Manages medical records (Requests, verifies receipt of, maintains,
files/scans, prepares for -schedule)
Ensures all correspondence is scanned and/or filed in timely
manner
Processes requests for medical records release and maintains
appropriate logs, etc.
Greets patients as they arrive and manages 20 minute wait time (As
applicable)
Assists patients with intake processes including copying required
documents (As applicable)
Collects co-payments, co-insurance and deductibles and issues
receipts (As applicable)
Manages cashier box and daily deposits according to company
policies (As applicable)
Processes walk-in patients and visitors (As applicable)
Performs all other related duties as assigned
What are the reasons to consider working for UnitedHealth Group? -
Put it all together - competitive base pay, a full and
comprehensive benefit program, performance rewards, and a
management team who demonstrates their commitment to your success.
Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period
plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending
Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance,
etc.)
You'll be rewarded and recognized for your performance in an
environment that will challenge you and give you clear direction on
what it takes to succeed in your role as well as provide
development for other roles you may be interested in.Required
Qualifications:
High School Diploma/GED (or higher)
1+ years of customer service experience
Intermediate proficiency with Microsoft Office (to include Excel,
Word and Outlook)
Intermediate proficiency navigating Google Maps/ Map Quest
Preferred Qualification:
1+ years of medical office experience including data entry
1+ years experience with medical office procedures and medical
terminology
ICD 9 and CPT coding experience -
Ability to accurately sort and file materials by alphabetic or
numeric systems
Strong communication skills
Bilingual (English/Spanish)
Working knowledge of EMR and TruCare
Soft Skills:
Ability to lift up to 35 pounds
Ability to push or pull heavy objects using up to 35 pounds of
force
Ability to sit for extended periods of time
Ability to stand for extended periods of time
Ability to use fine motor skills to operate equipment and/or
machinery
Ability to receive and comprehend instructions verbally and/or in
writing
Ability to use logical reasoning for simple and complex problem
solving
The salary range for this role is $16.00 -to $28.85 -per hour based
on full-time employment. Pay is based on several factors including
but not limited to local labor markets, education, work experience,
certifications, etc. UnitedHealth Group complies with all minimum
wage laws as applicable. In addition to your salary, UnitedHealth
Group offers benefits such as, a comprehensive benefits package,
incentive and recognition programs, equity stock purchase and 401k
contribution (all benefits are subject to eligibility
requirements). No matter where or when you begin a career with
UnitedHealth Group, you'll find a far-reaching choice of benefits
and incentives. -
At UnitedHealth Group, our mission is to help people live healthier
lives and make the health system work better for everyone. We
believe everyone-of every race, gender, sexuality, age, location,
and income-deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good
health which are disproportionately experienced by people of color,
historically marginalized groups, and those with lower incomes. We
are committed to mitigating our impact on the environment and
enabling and delivering equitable care that addresses health
disparities and improves health outcomes - an enterprise priority
reflected in our mission.
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Diversity creates a healthier atmosphere: UnitedHealth Group is an
Equal Employment Opportunity / Affirmative Action employer, and all
qualified applicants will receive consideration for employment
without regard to race, color, religion, sex, age, national origin,
protected veteran status, disability status, sexual orientation,
gender identity or expression, marital status, genetic information,
or any other characteristic protected by law.
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UnitedHealth Group -is a drug - free workplace. Candidates are
required to pass a drug test before beginning employment.
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#RPO #RED
Keywords: Optum, Pflugerville , Associate Patient Care Coordinator - San Antonio, TX, Other , San Antonio, Texas
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