Virtual Bilingual Collections Specialist
Company: Parallon Workforce
Posted on: June 21, 2022
Description SHIFT: Work From Home
SCHEDULE: Full-time Bilingual - Spanish Do you have a passion for
healthcare and helping others ? Do you enjoy working in a
fast-paced, patient-centered environment ? Jump-start your career
at Parallon as a Collections Specialist. We offer you an excellent
total compensation package , including competitive base salary,
bonus potential, an excellent benefit package and growth
opportunities . We believe in our team and your ability to do
excellent work with us. Your benefits include 401k, PTO, medical,
dental, vision, flex spending, life, disability, tuition
reimbursement, student loan repayment, employee discount program
and employee stock purchase program. We would love to talk to you
about this fantastic opportunity. You contribute to our success.
Every role has an impact on our patients lives and you have the
opportunity to make a difference . We are looking for a dedicated
professional like you to be a part of our team. Join us in our
efforts to better our community! As a Collections Specialist , you
will perform collection follow up on delinquent and/or
non-delinquent accounts for medical facilities in a high volume,
inbound and outbound, call center environment. You will utilize
excellent communication and customer service skills to resolve
patient accounts. WHAT YOU WILL DO IN THIS ROLE?
- You will refer calls/accounts to appropriate parties based on
- You will identify problem accounts and escalate as
- You will update the patient account record to identify actions
taken on the account.
- You will work with patients and guarantors to secure payment on
outstanding account balances.
- You will maintain minimum production and quality
- You will achieve passing quality review scores per unit
- You will produce acceptable unit collection volumes.
- You will work within company attendance guidelines.
- You will provide excellent customer service.
- You will practice and adhere to the Parallon Code of Conduct"
philosophy and Mission and Values Statement".
- You will attend Privacy and Security Training as required by
the HIPAA Awareness Program and comply with all guidelines,
policies and procedures to assure sensitive or confidential
information is protected in accordance with the HIPAA rules and
- High School diploma or GED preferred
- Minimum one year related experience preferred, preferably in
healthcare Parallon is an industry leader in revenue cycle
services. We partner with over 650 hospitals and 2,400 physician
practices nation-wide. Our parent company, HCA Healthcare has been
consistently named a World s Most Ethical Company by Ethisphere and
is ranked in the Fortune 100. We are dedicated to ensuring our
patients have the best experience even after they leave our
facilities. Be a part of an organization that invests in you. We
are actively reviewing applications. Highly qualified candidates
will be promptly contacted by our hiring managers for interviews.
Submit your application and help us raise the bar in patient care!
We are an equal opportunity employer and value diversity at our
company. We do not discriminate on the basis of race, religion,
color, national origin, gender, sexual orientation, age, marital
status, veteran status, or disability status. #ParallonBCOM Notice
Our Company s recruiters are here to help unlock the next
possibility within your career and we take your candidate
experience very seriously. During the recruitment process, no
recruiter or employee will request financial or personal
information (Social Security Number, credit card or bank
information, etc.) from you via email. The recruiters will not
email you from a public webmail client like Gmail or Yahoo Mail. If
you feel suspicious of a job posting or job-related email, let us
know by clicking here . For questions about your job application or
this site please contact HCAhrAnswers at 1-844-###-#### option 1.
Associated topics: account, auction, balance, bilingual,
commission, consumer, debt, insurance, mitigation, overdue
Keywords: Parallon Workforce, Pflugerville , Virtual Bilingual Collections Specialist, Other , Pflugerville, Texas
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