Director of Information Technology (IT)

Company: Casa Rio Group
Location: San Antonio
Posted on: February 16, 2026

Job Description:

Job Description Job Description Description: Los Leones: Casa Rio, Schilo’s, Cool Crest, Night Heron Role Purpose The Director of IT is responsible for designing, securing, optimizing, and future-proofing the company’s technology ecosystem. This role ensures that all systems—from computers and networks to restaurant platforms and emerging AI tools—work together to support excellent operations, strong decision-making, and scalable growth. Most importantly, this role provides operation support and keeps systems up and running during service hours. This is both a hands-on and strategic role, focused on helping the organization fully leverage its technology resources rather than simply maintaining them. Requirements: Core Responsibilities 1. Technology Infrastructure & Support (Foundational) Oversee all core IT systems including: Computers, networks, Wi-Fi, servers, and cloud services AV, audio, and in-restaurant technology POS hardware and peripherals Ensure reliability, uptime, and fast resolution of issues Establish IT standards, documentation, and best practices 2. Cybersecurity, Data Protection & Risk Management Own cybersecurity strategy across the organization and manage: Access controls Data security and backups Vendor security standards Train leadership and staff on safe technology practices Reduce risk related to payments, guest data, and employee information 3. Restaurant & Business Platforms Serve as the integrator for all major systems. Experience with the following is preferred but not required: Microsoft 365, Toast, Restaurant365, Paylocity Responsibilities include: Ensuring systems are configured and used to their full capabilities Improving data flow and integration between platforms Partnering with Finance and Operations to: Improve reporting accuracy Reduce manual work Surface insights faster 4. Operational Intelligence & Automation Identify opportunities to: Automate repetitive tasks Improve scheduling, labor forecasting, and inventory workflows Enhance reporting dashboards for leadership Help teams move from reactive reporting to proactive insight 5. Digital Strategy & AI Enablement Evaluate and implement emerging technologies including: AI tools for operations, forecasting, training, and guest engagement Digital outreach and CRM integrations Educate leadership on what is useful vs. hype Pilot tools that improve efficiency, decision-making, and guest experience 6. Cross-Functional Partnership Partner closely with: Management & Operations on operational systems and execution CFO on data integrity, reporting, and controls CEO on digital strategy, innovation, and future-readiness Translate technical concepts into clear business language: Ensure technology decisions align with culture, brand, and growth plans Background & Skills 5-10 years of experience leading IT in hospitality, retail, or multi-unit operations Bachelor’s degree in information systems, computer science, or business technology is preferred but not required Deep familiarity with restaurant technology stacks Strong understanding of POS ecosystems, accounting and payroll integrations, and cybersecurity fundamentals Comfortable evaluating and implementing AI and emerging tools Able to think strategically while remaining hands-on Experience creating dashboards and reporting tools Exposure to AI tools for forecasting, training, guest engagement, and operations optimization

Keywords: Casa Rio Group, Pflugerville , Director of Information Technology (IT), IT / Software / Systems , San Antonio, Texas