System Administrator with Security Clearance
Company: Red Arch Solutions
Location: San Antonio
Posted on: May 5, 2024
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Job Description:
Now hiring for a Red Arch Solutions prime contractRed Arch
Solutions is a proven and effective small business IT integrator
and consultant, recognized as a leading IT provider to the Federal
Government, primarily focused within the Intelligence CommunityWe
provide our customers with state-of-the-art tactical and strategic
intelligence, systems, and software engineering solutions, solving
some of the most pressing and unique intelligence community
challenges related to national securityOur employees are
exceptionally skilled professionalsWe recruit individuals who are
dedicated to collecting, analyzing, and disseminating critical
information to national leadersOur engineers design, develop, and
deploy mission critical solutions to support our war fightersWe are
also an official AWS Partner and are pleased to now offer Cloud
Solutions Architecture and Engineering using Amazon Web
ServicesPosition Overview:
Provide support for implementation, troubleshooting and maintenance
of Information Technology systemsManages IT system infrastructure
and any processes related to these systemsResponsibilities:---
Provide support for implementation, troubleshooting and maintenance
of IT systems.--- Provide Tier 1 (Help Desk) problem
identification, diagnosis and resolution of problems.--- Manage the
daily activities of configuration and operation of IT systems,---
Provide assistance to users in accessing and using IT systems.---
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem
identification, diagnosis and resolution of complex challenges and
issues.--- Provide support to IT systems including day-to-day
operations, monitoring and problem resolution for all of the
client/server/storage/network devices, mobile devices, etc.---
Provide support for the escalation and communication of status to
agency management and internal customers.--- Optimize system
operations and resource utilization and perform system capacity
analysis and planning.--- Provide in-depth experience in
trouble-shooting IT systems.--- Provide detailed analysis and
feedback to agency management and internal customers for escalated
tickets,--- Provide support for the dispatch system and hardware
problems and remains involved in the resolution process.---
Configure and manage UNIX and Windows (or other applicable)
operating systems and installs/loads operating system software,
troubleshoot, maintain integrity of and configure network
components, along with implementing operating systems enhancements
to improve reliability and performanceQualifications:--- T/S SCI
with polygraph.--- 10 years' experience as a SA in programs and
contracts of similar scope, type, and complexity is
requiredBachelor's degree in a technical discipline from an
accredited college or university is required5 years of additional
SA experience may be substituted for a bachelor's degree#CJ All Red
Arch Solutions openings require US CitizenshipWe offer best in
class 100% paid employee healthcare premiums, generous PTO, a 10%
combined - 6% match on your 401K, vested day one, complemented by
up to 4% in profit sharingEnjoy annualized bonus opportunities,
spot bonuses for professional certifications, tuition
reimbursement, and a variety of additional employee first perks,
including an employee choice of an annual allowance for technology
or fitness expenses, tailored to support your lifestyleCelebrate
and unwind with all 11 federal holidays observed, because we
believe your hard work deserves significant recognitionWe value the
power of referrals and offer substantial bonuses for introducing
use to more great people life yourselfRed Arch Solutions provides
equal employment opportunities to all employees and applicants for
employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual
orientation, gender identity or expression, or any other
characteristic protected by federal, state, or local laws.
Keywords: Red Arch Solutions, Pflugerville , System Administrator with Security Clearance, IT / Software / Systems , San Antonio, Texas
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