Administrative & HR Manager

Company: MassBur Investments
Location: San Antonio
Posted on: May 29, 2025

Job Description:

Administrative & HR Manager (San Antonio-Based - Multi-Location Support)Location: San Antonio, TX (on-site)Schedule: Full-time. Core hours are Monday to Friday. This role also participates in the after-hours phone rotation during the early phase and is responsible for managing the on-call coverage process company-wide.Industry: Restoration and Remodeling / Home ServicesAbout UsWe are a growing emergency restoration and remodeling company with offices in San Antonio, Austin, and Corpus Christi. We specialize in water, fire, mold, and biohazard mitigation. Our mission is to deliver fast, honest, and high-quality service when our customers need it most.As we expand, we're hiring an Administrative & HR Manager to manage day-to-day admin operations in San Antonio and provide oversight and coordination for administrative and HR functions across all three markets. This role reports directly to ownership and is instrumental in supporting field execution, back-office structure, and workforce development.About the RoleThe Administrative & HR Manager is responsible for managing administrative personnel, HR onboarding, and internal systems across multiple locations. Based in San Antonio, you will directly oversee the bookkeeper and an administrative assistant located in Austin, while also supporting a future admin hire in Corpus Christi.This is a hands-on role with a strong focus on system creation, team coordination, and operational consistency. You'll serve as the point of contact for administrative workflows and help implement scalable tools and processes across the business.Key ResponsibilitiesManage day-to-day administrative operations for the San Antonio officeDirectly supervise the bookkeeper and administrative assistant in AustinSupport the onboarding and structure of a future administrative hire in Corpus ChristiLead HR processes such as onboarding, recordkeeping, compliance tracking, and background checksDevelop, document, and maintain SOPs for time tracking, CRM usage, job file management, and vendor onboardingDesign and manage the after-hours phone rotation schedule and ensure proper coverageTrain administrative staff and ensure consistency across all locationsCoordinate with ownership and field leaders to ensure systems align with company needsSchedule ExpectationsOur business operates 24/7, 365 to respond to property emergencies. The administrative team supports this by participating in an after-hours phone rotation.The Administrative & HR Manager is responsible for managing this rotation across the admin team.Maintain the on-call schedule and coverage planParticipate in the rotation when neededTrain staff and ensure call expectations are metBuild a sustainable and fair rotation structure over timeWho We're Looking For3 to 5 years of experience in administrative or HR management rolesStrong organizational and communication skillsHands-on, detail-oriented, and confident managing othersExperience building and maintaining workflows, processes, and internal complianceComfortable balancing daily responsibilities with cross-site coordinationFamiliar with CRM tools, scheduling platforms, and documentation systemsBonus Points ForExperience in restoration, construction, or field service industriesFamiliarity with QuickBooks or similar systemsSpanish fluencyWhy Join UsMeaningful leadership role in a growing company with hands-on impactOpportunity to build systems and lead a small, high-trust teamSupportive culture grounded in integrity, discipline, empathy, and safetyClear growth path into more senior roles as the company scalesTo Apply: Please send your resume and a short note explaining why this role aligns with your experience.Compensation details: 75000-95000 Yearly SalaryPIa4442b44a34f-25660-37747392

Keywords: MassBur Investments, Pflugerville , Administrative & HR Manager, Human Resources , San Antonio, Texas