Lead Mental Health Technician
Company: Nexus Neurorecovery Center - San Antonio
Location: San Antonio
Posted on: February 19, 2026
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Job Description:
Job Description Job Description Shift Available: 11p- 7a, Sunday
- Thurs. POSITION SUMMARY: The Lead Mental Health Technician
oversees daily shift operations and staff to ensure safe,
therapeutic, and structured care, reporting directly to the Mental
Health Technician Manager. This role supports clinical goals
through direct patient care, supervision, and crisis intervention.
The position also collaborates closely with the Director of Nursing
to maintain a cohesive, patient-centered care environment.
JOB-SPECIFIC RESPONSIBILITIES: • Service o Consistently supports
and communicates the Mission, Vision, and Values of Nexus Health
Systems o Upholds the Standards of conduct and corporate compliance
o Demonstrates honest behavior in all matters. To the best of the
employee’s knowledge and understanding, complies with all Federal
and State laws and regulations. o Maintains the privacy and
security of all confidential and protected health information. Uses
and discloses only that information which is necessary to perform
the function of the job. o Adheres to all Nexus Health Systems
policies on Health Insurance Portability and Accountability Act
(HIPAA), designed to prevent or detect unauthorized disclosure of
Protected Health Information (PHI) o Collaborates effectively with
colleagues and other departments to ensure seamless service
delivery. • Clinical Excellence o Overall responsible for the
shift, ensuring adherence to policies and procedures, and
completion of necessary documentation. o Manages and directs mental
health technicians on shift. o Manages shift schedules to reduce
overtime. o Provides support to mental health technicians in
appropriate therapeutic interventions. o Manages and ensures
adherence to the daily schedule for residents, including adequate
supervision. o Reports concerns regarding training or compliance to
the Mental Health Technician Manager. o Provides care that promotes
safety, comfort, and a therapeutic environment. o Directs
supervision of patients/residents. o Prevents and manages crisis
situations, including verbal conflicts and emotional dysregulation.
o Role models appropriate behaviors, attitudes, social skills, and
self-care. o Reinforces therapeutic treatment goals through
Positive Behavior Interventions and Supports. o Utilizes
de-escalation skills for verbal de-escalation and containment. o
Assists residents with activities of daily living and providing
crisis intervention as needed. o Leads milieu activities for
non-clinical groups and participates in activities for the clinical
groups. o Participates in the development and implementation of
patient treatment programs. o Maintains age-appropriate rules and
enforcing behavioral management systems. o Observes clinical staff
methods and participating in treatment plan implementation. •
Patient Experience and Advocacy o Transports patients to and from
appointments and treatments as appropriate. o Maintains a
therapeutic environment that respects patient dignity and promotes
comfort. o Role models positive behaviors and social skills. o
Ensures confidentiality of patient records. • Quality Assurance and
Compliance o Ensures all activities adhere to healthcare
regulations and organizational policies. o Participates in quality
improvement initiatives to enhance service delivery. o Promotes a
culture of patient safety which results in the identification and
reduction of unsafe practices. o Completes all required
documentation accurately and timely. o Maintains established
institutional policies and procedures, including quality assurance
programs and safety standards. o Adheres to facility policies and
procedures. • Professional Growth and Continuing Education o
Completes annual education requirements. o Maintains competency, as
evidenced by completion of competency validation requirements. o
Maintains competency and knowledge of current standards of
practice, trends, and developments. o Participates in relevant
workshops, seminars, and continuing education courses to stay
current with industry trends, healthcare regulations, and best
practices. o Attends and participating in training, in-service
education, and staff meetings as scheduled. o Enhances professional
growth through educational programs, current literature, and
workshops. • Finance o Promotes stewardship of hospital resources
while ensuring quality patient care. o Managing shift schedules to
reduce overtime, thereby controlling labor costs. • Performs other
duties as assigned. POSITION QUALIFICATIONS: EDUCATION: • High
school diploma or equivalent (required) • AA/BA/BS Psychology,
Education, or related social service field (preferred) EXPERIENCE:
• Two (2) years of experience in a behavioral health, residential,
human services field or 2 years of college (required) • Experience
in residential care or mental health treatment (preferred) SKILLS:
• Models strong interpersonal skills and emotional resilience in
high-stress environments. • Maintains professional boundaries and
mentors staff in therapeutic communication. • Expert in
de-escalation techniques (e.g., SAMA), guiding real-time responses
to crises. • Trains and supports staff in trauma-informed
intervention strategies. • Leads shift planning with advanced time
management and prioritization. • Identifies workflow issues and
implements practical, team-based solutions. • Excels in clear,
professional written and verbal communication. • Ensures accurate
EHR documentation and coaches staff on documentation standards. •
Advanced proficiency in EHR systems (e.g., Meditech) and Microsoft
Office Suite. • Supports team training and troubleshooting on
digital platforms. • Applies healthcare and psychiatric terminology
accurately in all communications. • Promotes understanding of
clinical language among direct care staff. LICENSURE/CERTIFICATION:
• First Aid and CPR • De-escalation training within 30 days after
hire. • Maintain current certification in good standing during
employment with this facility or obtain it within thirty (30) days
of hire.
Keywords: Nexus Neurorecovery Center - San Antonio, Pflugerville , Lead Mental Health Technician, Healthcare , San Antonio, Texas
