RN Structural Heart Nurse Navigator
Company: Baylor Scott & White Health
Location: Lorena
Posted on: February 7, 2026
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Job Description:
Job Description JOB SUMMARY The Patient Navigator RN is
responsible for facilitating patient continuity of care with the
healthcare team. This position acts in an intake model, assessing
the patient needs, assisting with planning, organizing,
implementing and evaluating the patient care needs with the
healthcare team. This position functions autonomously and in
collaboration with other members of the healthcare team as a
patient advocate, educator and coordinator. ESSENTIAL FUNCTIONS OF
THE ROLE Assesses, plans, implements and evaluates patients
according to the physician orders, and establishes a plan of care.
Coordinates scheduling for outpatient testing to be performed in
order to make a definitive diagnosis. Communicates with all members
of healthcare team involved in providing patient care. Visits with
physicians and office staff acting as a liaison between patient and
office on a regularly basis. Facilitates timely access to quality
medical care from diagnosis through survivorship. Collaborates with
physicians and other health care providers to improve patient care
within an interdisciplinary model. Educates patient and family
members on diagnosis, treatment options and available services, and
serves as an advocate, providing direction and support to the
patient and family throughout the continuum of care. Follows up
with patients on 3 month and 1 year interval. Maintains accurate
and complete nursing documentation, patient information in the
Patient Navigator database. Participates in case conference where
appropriate to maintain and increase disease specific knowledge
base. Participates and attends community service events.
Participates in continuous quality improvement projects in order to
better serve the patient, family and healthcare system to improve
the quality of service provided. Greets patient and families, and
provides facility information, directions and general information.
Provides escorts for patients and family throughout the hospital
for places that are difficult to locate. Assists with on-boarding
new nurse navigators to the program. KEY SUCCESS FACTORS Strong
leadership, decision making and delegation skills. Knowledge of
care management, resource and utilization management. Skilled in
care management and patient assessments. Excellent verbal and
written communication skills required. Must be able to interact
comfortably with physicians, nurses, clinical staff, patients,
families and community agency representatives. Ability to monitor,
assess and record patient progress against a plan of care. Ability
to facilitate patient access to community resources. Ability to
work collaboratively with both internal and external medical staff
and external partners and organizations. Ability to assess, adapt,
and calmly respond to changing and crisis environment. Ability to
maintain confidentiality with all aspects of patient information in
accordance with all applicable policies and regulations. BENEFITS
Our competitive benefits package includes the following - Immediate
eligibility for health and welfare benefits - 401(k) savings plan
with dollar-for-dollar match up to 5% - Tuition Reimbursement - PTO
accrual beginning Day 1 Note: Benefits may vary based upon position
type and/or level QUALIFICATIONS - EDUCATION - Bachelor's -
EXPERIENCE - 3 Years of Experience -
CERTIFICATION/LICENSE/REGISTRATION - Registered Nurse (RN) Basic
Life Support (BLS): BLS in 30 days of hire or transfer.
Keywords: Baylor Scott & White Health, Pflugerville , RN Structural Heart Nurse Navigator, Healthcare , Lorena, Texas
