IOP Clinical Supervisor (Full-Time) (Austin, TX)
Company: Phoenix House of Texas
Location: Pflugerville
Posted on: August 6, 2022
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Job Description:
Phoenix House Texas has provided addiction treatment and
prevention services in Texas since 1995. Each year, we help
adolescents overcome drug and alcohol addiction and find recovery
in order to lead productive drug-free lives. Our motto: To empower
people to not simply live a life in recovery but to experience
their personal strengths to fuel a better, healthier, more
purposeful life. Perks:
* Benefits (medical, dental, vision, 403(b), PTO, tuition
reimbursement, clinical license reimbursement, etc.)
* Great culture and leadership team
POSITION SUMMARY
Reporting to the Program Director, the Clinical Supervisor is
responsible for the supervision of clinical staff and functions,
overseeing client and family care and is responsible for all
related duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Responsible for performance management of outpatient clinical
staff to include hiring, training, coaching, performance
evaluation, and general supervision (30%)
* Facilitates engaging in person evidence based group therapy
sessions during evening hours with both adolescents and family
members (approx. 20%)
* Carries a caseload of adolescents and their family/support
systems to include weekly individual counseling and family
counseling from a strengths based and ethical approach (approx.
20%)
* Provides ongoing training and clinical support services to the
staff and program needs for all outpatient team members (10%)
* Provides coverage plan for all Texas outpatient programming.
Includes covering during staff shortages (travel required M-F
approximately 1 x per month and as program needs are identified)
(10%)
* Supervise and ensure all documentation is accurate, complete,
timely, audited, of high quality, and submitted as required by
contracts, licensing, and utilization review (10%)
* Review and approve staff documentation relating to program
delivery, time records, leave requests, and other programmatic
documentation.
* Provides quality assurance and improvement in all areas of
programming, including documentation, group, individual, family
services, and educational services.
* Conducts staff meetings to review client/program progress and
discharge readiness
* Assures that effective clinical protocols and practices are
followed and monitors clinical integrity and effectiveness of the
program.
* Provides on-call support during regularly scheduled administrator
on-call rotation.
* Observes treatment services provided, both individual and group,
to ensure that appropriate curricula, best practices, and methods
are being used and that high-quality services are being delivered.
Provides coaching as needed to develop counselor skills and improve
the quality of services.
* Collect data, complete and submit required reports accurately and
in a timely fashion, ensuring contract compliance and quality
services.
* Works with Phoenix House Compliance, Training, and Quality
Manager to maintain staff professional growth and development
through training, seminars, workshops.
* Ensures participation of all staff in required training and
continuing education courses related to area(s) of specialization
to remain current in the field. Ensures opportunities for
cross-functional training of staff.
* Assists with and conducts investigations of major incidents in
the community as well as a clinical intervention.
* May perform psychosocial substance abuse assessments, screenings,
and intakes with patients as required
* Attends all required staff training sessions in accordance with
Phoenix House and state licensing requirements, completes all
training on time
* All other duties to support the program needs as assigned
SUPERVISORY RESPONSIBILITIES
The incumbent in this position supervises the Counselors and Senior
Counselors
EDUCATION/EXPERIENCE/CREDENTIALS
* Master's degree in social work or counseling/education is
required.
* QCC requirements required
* LPC, LCSW, LMFT or LCDC with interim license (LPC-A, LMFT-A,
LMSW) required.
* One or more years' experience with counseling and adolescent
services preferred.
* Two or more years of clinical supervisory experience
preferred
* Must maintain a valid Drivers' License, have proof of automobile
insurance and maintain a safe driving record based on Phoenix House
policy
KNOWLEDGE, SKILLS, AND ABILITIES
* Demonstrated commitment and adherence to Phoenix House Mission,
Vision, and Values: I CARE For- Integrity, Collaboration
Appreciation, Respect, Excellence, and Forward-Thinking
* Proficiency in MS Office systems
* Ability to utilize an electronic healthcare record
* Establish and maintain effective working relationships with
others
* Communicate effectively with others both orally and in
writing
* Ability to exercise independent judgment and leadership, analyze
situations accurately, and take effective action.
* Ability to use effective leadership skills in daily interactions,
planning, and delegation of duties
* Ability to work effectively in a fast-paced changing
environment
* Ability to establish and consistently enforce appropriate
boundaries with patients
* Ability to model positive behavior and demeanor
* Understanding of addiction, co-occurring models, and treatment
modalities
* Understanding of patient development and family systems
* Excellent time management and organizational skills
* Ability to be flexible; problem solver, self-directed; customer
service-oriented, and collaborative
* Skills and ability to engage and develop a rapport with patients
and families of various backgrounds
* Bilingual in Spanish preferred
Job location: Austin, TX
Job code: 126
Keywords: Phoenix House of Texas, Pflugerville , IOP Clinical Supervisor (Full-Time) (Austin, TX), Healthcare , Pflugerville, Texas
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