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IOP Clinical Supervisor (Full-Time) (Austin, TX)

Company: Phoenix House of Texas
Location: Pflugerville
Posted on: August 6, 2022

Job Description:

Phoenix House Texas has provided addiction treatment and prevention services in Texas since 1995. Each year, we help adolescents overcome drug and alcohol addiction and find recovery in order to lead productive drug-free lives. Our motto: To empower people to not simply live a life in recovery but to experience their personal strengths to fuel a better, healthier, more purposeful life. Perks:

* Benefits (medical, dental, vision, 403(b), PTO, tuition reimbursement, clinical license reimbursement, etc.)
* Great culture and leadership team

POSITION SUMMARY

Reporting to the Program Director, the Clinical Supervisor is responsible for the supervision of clinical staff and functions, overseeing client and family care and is responsible for all related duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Responsible for performance management of outpatient clinical staff to include hiring, training, coaching, performance evaluation, and general supervision (30%)
* Facilitates engaging in person evidence based group therapy sessions during evening hours with both adolescents and family members (approx. 20%)
* Carries a caseload of adolescents and their family/support systems to include weekly individual counseling and family counseling from a strengths based and ethical approach (approx. 20%)
* Provides ongoing training and clinical support services to the staff and program needs for all outpatient team members (10%)
* Provides coverage plan for all Texas outpatient programming. Includes covering during staff shortages (travel required M-F approximately 1 x per month and as program needs are identified) (10%)
* Supervise and ensure all documentation is accurate, complete, timely, audited, of high quality, and submitted as required by contracts, licensing, and utilization review (10%)
* Review and approve staff documentation relating to program delivery, time records, leave requests, and other programmatic documentation.
* Provides quality assurance and improvement in all areas of programming, including documentation, group, individual, family services, and educational services.
* Conducts staff meetings to review client/program progress and discharge readiness
* Assures that effective clinical protocols and practices are followed and monitors clinical integrity and effectiveness of the program.
* Provides on-call support during regularly scheduled administrator on-call rotation.
* Observes treatment services provided, both individual and group, to ensure that appropriate curricula, best practices, and methods are being used and that high-quality services are being delivered. Provides coaching as needed to develop counselor skills and improve the quality of services.
* Collect data, complete and submit required reports accurately and in a timely fashion, ensuring contract compliance and quality services.
* Works with Phoenix House Compliance, Training, and Quality Manager to maintain staff professional growth and development through training, seminars, workshops.
* Ensures participation of all staff in required training and continuing education courses related to area(s) of specialization to remain current in the field. Ensures opportunities for cross-functional training of staff.
* Assists with and conducts investigations of major incidents in the community as well as a clinical intervention.
* May perform psychosocial substance abuse assessments, screenings, and intakes with patients as required
* Attends all required staff training sessions in accordance with Phoenix House and state licensing requirements, completes all training on time
* All other duties to support the program needs as assigned

SUPERVISORY RESPONSIBILITIES

The incumbent in this position supervises the Counselors and Senior Counselors

EDUCATION/EXPERIENCE/CREDENTIALS

* Master's degree in social work or counseling/education is required.
* QCC requirements required
* LPC, LCSW, LMFT or LCDC with interim license (LPC-A, LMFT-A, LMSW) required.
* One or more years' experience with counseling and adolescent services preferred.
* Two or more years of clinical supervisory experience preferred
* Must maintain a valid Drivers' License, have proof of automobile insurance and maintain a safe driving record based on Phoenix House policy

KNOWLEDGE, SKILLS, AND ABILITIES

* Demonstrated commitment and adherence to Phoenix House Mission, Vision, and Values: I CARE For- Integrity, Collaboration Appreciation, Respect, Excellence, and Forward-Thinking
* Proficiency in MS Office systems
* Ability to utilize an electronic healthcare record
* Establish and maintain effective working relationships with others
* Communicate effectively with others both orally and in writing
* Ability to exercise independent judgment and leadership, analyze situations accurately, and take effective action.
* Ability to use effective leadership skills in daily interactions, planning, and delegation of duties
* Ability to work effectively in a fast-paced changing environment
* Ability to establish and consistently enforce appropriate boundaries with patients
* Ability to model positive behavior and demeanor
* Understanding of addiction, co-occurring models, and treatment modalities
* Understanding of patient development and family systems
* Excellent time management and organizational skills
* Ability to be flexible; problem solver, self-directed; customer service-oriented, and collaborative
* Skills and ability to engage and develop a rapport with patients and families of various backgrounds
* Bilingual in Spanish preferred

Job location: Austin, TX
Job code: 126

Keywords: Phoenix House of Texas, Pflugerville , IOP Clinical Supervisor (Full-Time) (Austin, TX), Healthcare , Pflugerville, Texas

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