Veterans Preferred - Hotel Event Planning Manager
Company: Hyatt
Location: San Antonio
Posted on: May 6, 2024
Job Description:
Military Veterans are Encouraged to Apply. -A t Hyatt, we believe
our guests select Hyatt because of our caring and attentive
associates who are focused on providing efficient service and
meaningful experiences.
The Event Planning Manager's primary focus is servicing Sale
bookings. This position acts as the liaison between Meeting
Planners and the hotel staff. Responsibilities include but are not
limited to: administering the Sales agreement, detailing all Food,
Beverage and A/V needs, managing room blocks and pick up, billing
instructions and final review. Event Planning Managers also are the
on-site contacts and are responsible for the smooth execution of
all events.
Hyatt associates work in an environment that demands exceptional
performance yet reaps great rewards. Whether it's career
opportunities, job enrichment or a supportive work environment, if
you are ready for this challenge, then we are ready for you.
Direct responsibilities and expectations to include the
following:
- Establish and build long lasting relationships with
clients
- Come to work with a positive, upbeat attitude
- Maintain positive working relationship with colleagues and
guests
- Mutual Respect with anyone you come into contact with
- Support Hotel and Departmental Changes
- Mentor, Coach and Train Colleagues
- Assist to achieve total hotel financial results
- Upsell and generate additional revenue at every
opportunity
- Forecasting accuracy - email Director of Events of any
increases or decreases over $3K
- Ensure all groups have proper billing on file and are approved
prior to groups arrival
- Produce an accurate bill for all groups with minimal post group
bill adjustments
- Update ongoing Envision comments during the planning and post
event phase as well as all future booking comments - reaching out
to clients
- Execute all contracts terms and concessions outlined in signed
Sales Agreement
- Adhere to POE due back dates as indicated in the contract
- Space management - assist with releasing space in a timely
manner to maximize space and revenue
- Provide detailed information to Hotel Operations with a minimum
of 5 days prior to groups arrival
- Provide detailed GDR's for client review in a timely
manner
- Strive for excellence in service and HySat Medallia
results
- Pre-Con - all major market groups with more than 100 rooms on
peak will require a Pre-Con (unless client indicates they do not
want one)
- Communication - all changes, details and information accurately
communicated to all departments in a timely manner, using the
- systems we will implement and have in place
- Be fully engaged and committed to being your best both inside
and outside of work
B enefits Include:
- Complimentary & Discounted Hyatt Hotel Rooms
- Flexible Schedules
- Paid Time Off (PTO)
- Competitive Pay
- 401(k) Match
- Medical, Dental, Vision Insurance after 30 Days of
Employment
- Tuition Reimbursement
- Free Annual VIA Bus Pass/Discounted Parking
- Free Meals Provided in Employee Cafeteria
- Opportunities for Career Growth
This is not your typical career opportunity. This is the Hyatt
Touch.
Qualifications:
- A minimum of 3-5 years of hotel event sales/event planning,
completed Event Management trainee program or comparable experience
preferred
- Bachelor's degree and/or 3 years of hotel and/or food &
beverage experience preferred
- Must be experienced in general computer knowledge and
programs
- Refined verbal and written communication skills
- Present a professional appearance and confidence
- Candidates should be extremely detail oriented, organized and
be able to handle a fast paced environment
- Strong time management & multi-tasking skills with the ability
to work well under pressure
- Demonstrate positive leadership characteristics, which inspire
employees to exceed standards and expectations
- Experience in creative development of marketing concepts,
custom proposals and promotional events to increase local event
sales
- Understanding of negotiation and interpretation of
contracts
- Have comprehensive knowledge of all operational departments
within the hotel; guest services, reservations, housekeeping, audio
visual, banquets, accounting, restaurants and engineering
- Knowledge of meeting room set-ups and capabilities, sleeping
room configurations and types
Keywords: Hyatt, Pflugerville , Veterans Preferred - Hotel Event Planning Manager, Executive , San Antonio, Texas
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