Hourly Manager
Company: Wingstop - SA Wings
Location: Pflugerville
Posted on: January 7, 2021
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Job Description:
Job Title: Hourly Manager
Report To: General Manager / Assistant GM
Summary:
Acts as the Liaison between Pizza Professionals and the General
Manager in managing franchised or corporately owned Pizza Patron
restaurants, either personally or through assigned Pizza
Professionals.
Essential Duties and Responsibilities:
During their assigned shifts the Manager is responsible for
directing, coordinating, and participating in preparation of all
aspects of producing Pizza Patron Product.
This includes but is not limited to complete cleaning of the store,
daily food preparation, washing dishes, making dough/sauce, making
pizzas, running the oven, cutting and packaging prepared
products
Monitors all food rotation is being done in such a way to assure
the freshest product is provided to our Guests
Responsible for collection of monies from in-house or take-out
Guests; and responsible for counting all monies in the
registers
Coordinates activities of workers
Controls costs through inventory control and monitoring use during
assigned shift
Performs opening and closing procedures as outlined in the company
Operations Manual
Must meet required food cost goals, labor cost goals, and sales
goals for their shift
Responsible for creating an environment of cleanliness that assures
their store will meet or exceed standards
Assures all Pizza Patron promotional material is visible to Guests
at all times which includes but is not limited to promotional
signage
Administers all aspects of store personnel in accordance with Pizza
Patron policies and procedure
Responsible for achieving the labor goals established on the
store's monthly goal
Trains and counsels store employees as applicable
Expected to be in their store or conducting Pizza Patron Pizza
business 100% of scheduled shifts
Should only leave the store during required meal breaks
Supervisory Responsibilities
Works closely with the management team to promote a team
environment in which Pizza Patron operates with utmost
efficiency
o Utmost efficiency includes but is not limited to providing
professional, outstanding guest service, an excellent product and a
positive working environment for all Pizza Patron employees
Ensures all staff perform to standards
Ensures staff carries out Pizza Patron Pizza initiatives and follow
all company policies and procedures
Ensures staff complies with security and sanitation standards
Ensures proper cash handling by any employee involved in this
process
Promotes sales and service excellence
Assists the General Manager with directly supervising and is
responsible for the development, overall direction, coordination
and evaluation of all assigned Pizza Professionals
Carries out supervisory responsibilities in accordance with the
Pizza Patron policies, procedures and applicable laws
o Responsibilities include training employees; planning, assigning,
and directing work; appraising performance; rewarding and
disciplining employees; addressing complaints and resolving
problems
Sets the standards of professional appearance through clean,
wellkept company approved uniforms, neatly groomed, clean hair and
general overall professional appearance
Company standard uniforms for management are dark blue jeans pants
(in accordance with the employee handbook) and a polo shirt with
company logo
o Uniforms should be free from excessive wrinkles or stains.
In the event you do not have adequate staff to cover a shift, you
will be required to work that shift
o This will only happen if you have no other personnel that can be
scheduled
Qualifications
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
Education and/or Experience
Associate's degree (A. A.) or equivalent from two year College or
technical school preferred
o Or six months to one year related restaurant management
experience and/or training
o Or equivalent combination of education and experience
Language Skills
Bilingual (English primary, Spanish secondary) is desired but not
mandatory.
Ability to read and interpret documents such as safety rules,
operating and maintenance instructions, and procedure manuals
written in English.
Ability to write routine reports and correspondence in English.
Mathematical Skills
Must be capable of accurately performing daily till reconciliation
and perform daily banking procedures.
Reasoning Ability
Must be a multi-task individual with the ability to prioritize
activities in such a manner to best serve Pizza Patron Guests
Must demonstrate ability to deal with irate Guests or Pizza
Professionals and ability to calm a confrontational situation
Ability to apply common sense understanding to carry out
instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables
in standardized situations.
Certificates, Licenses, Registrations
Must possess a valid Driver's License with good driving record.
Physical Demands
The physical demands described here are representative of those
that must be met by a Pizza Professional to successfully perform
the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the
essential functions.
Must be able to lift 50lbs. once or twice per day
Must be able to move at a fast pace within the store and have the
ability to reach, bend, stoop, stir and wipe
Work Environment
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions
While performing the duties of this job, the employee is
occasionally exposed to outside weather conditions
The noise level in the work environment is usually moderate
Brand: Wingstop
Address: 18816 Limestone Commercial Drive Pflugerville, TX -
78660
Property Description: 1112 - Pflugerville
Property Number: 1112
Keywords: Wingstop - SA Wings, Pflugerville , Hourly Manager, Executive , Pflugerville, Texas
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