Field Service Supervisor- PSD
Company: BD Holt Company
Location: San Antonio
Posted on: February 16, 2026
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Job Description:
Job Description Job Description Field Service Supervisor Holt
CAT is the largest Caterpillar dealership of heavy equipment in the
United States. We have a full-time, Field Service Supervisor in our
Power Systems Division available out of our San Antonio, Texas
location. This position is responsible for scheduling and
prioritizing all work performed in the assigned area of
responsibility; providing quotes for jobs and work order review for
customer billing; customer communications; field safety practices
and compliance with field operating policies. This position has
major responsibilities to ensure both internal and external
customer satisfaction in regards to rebuilds & repairs on heavy
equipment and commercial engines (natural gas and diesel) in the
field environment. Essential Functions: Establish and mutually
agree upon and communicate job expectations (i.e. accurate price
quotes and time estimates) to internal and external customers to
ensure customer satisfaction according to our mission and core
business values. Establish, model, and reinforce safety practices
that are consistent with our mission to ensure employee and
customer safety. Model collaborative problem solving and personal
influencing skills to ensure that service activities in the
incumbent's area of responsibility are aligned with the overall
business plan of the service department and company. Provide the
Service Manager with status reports on all open work orders in an
accurate and timely manner. Review monthly service operations
branch statement to assess progress on department business goals.
Participate in the selection, development, and evaluation of
service department personnel to ensure a high level of commitment
and competence is available in our human resources. Qualifications:
A qualified candidate must have the following skills or abilities:
Minimum 5 years of heavy equipment repair experience in shop and
field required . A minimum of 2 years of supervisory or leadership
experience highly desired. Must have GED or High School diploma .
Must be proficient with computers. (Excel, Word, Outlook) Must be a
well-organized, thoughtful, and self-motivated person with good
people skills. Must have a steady employment history. Must be
capable of accurate order processing. Exceptional customer service
skills. Must be able to interact well with customers and fellow
employees. Must have a valid drivers' license. Excellent attention
to detail and accuracy required. Must be capable of working in a
fast-paced environment. Must be highly organized and excellent
attention to detail. Must have excellent attendance and work
performance. Must self-motivated with a high commitment to
completing tasks in a timely manner. How to Apply : If you are
interested in the position, please complete our online application
by applying directly on our website at: www.holtcat.com/careers .
We also provide excellent benefits such as medical, dental, vision,
life insurance, 401K plan, vacation, and holiday pay. HOLT CAT (and
related entities) is an Equal Opportunity and Affirmative Action
employer. It is our practice to provide equal employment and
advancement opportunities to all individuals. All employment
decisions at HOLT CAT and related entities will be made on merit,
qualifications, and abilities. It is the policy and commitment of
HOLT CAT and related entities to ensure equal opportunity is
provided in all employment opportunities and practices, regardless
of race, color, religion, age, marital status, sex, sexual
orientation, gender identity, genetic information, national origin,
veteran status, disability, or any other characteristic protected
by law. Please view Equal Employment Opportunity Posters provided
by OFCCP on our website. LI-HCT
Keywords: BD Holt Company, Pflugerville , Field Service Supervisor- PSD, Engineering , San Antonio, Texas