Customer Engineer II (C2)- MMRA
Company: APPLIED MATERIALS
Location: Pflugerville
Posted on: June 25, 2022
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Job Description:
Key ResponsibilitiesPerforms all standard service activities
through Tier I unassisted. Performs standard Tier II with
assistance. Able to perform routine preventative maintenance within
established timeframes. Completes quality repairs.Responds to fab
issues by communicating with other engineers and participating in
escalation conference calls. May participate in projects to reduce
costs and increase uptime.Verifies operational quality of system
equipment. Assists senior engineers as needed.Applies diagnostic
techniques and use of documentation and test equipment with
assistance from senior engineers. Ability to diagnose and resolve
technical problems. Uses training and experience to identify some
process, software or hardware related system problems.Strives to
perform BKM's. Uses knowledge management systems. Follows all IP
guidelines.Assumes responsibility for complete customer
satisfaction within work area. Assists in planning, communicating,
and coordinating support plans with customer management.Complies
with all safety procedures and consistently demonstrates safety as
a value.Complies with all safety procedures and consistently
demonstrates safety as a value.Functional Knowledge
Keywords: APPLIED MATERIALS, Pflugerville , Customer Engineer II (C2)- MMRA, Engineering , Pflugerville, Texas
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