Veterinary Receptionist
Company: White Rock Veterinary Hospital
Location: Pflugerville
Posted on: May 23, 2023
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Job Description:
About This Location:White Rock Veterinary Hospital is located in
Pflugerville, TX, and has been serving the local community. We are
a full-service animal hospital providing veterinary care to dogs,
cats, exotics, and pocket pets and offer services such as routine
medical, surgical, dental care, holistic medicine, ultrasounds, and
x-rays. Here at White Rock Veterinary Hospital, our team's mission
is to promote animal wellness by providing high-quality medical
services to small animal pets. We aim to treat the client and
patient with the utmost respect. We value and recognize the
importance of our employees and are committed to providing them
with a safe, comfortable, and fun place in which to work. If you
are a passionate and caring team player, please apply
today!Overview:As a Receptionist you will:Receive and place calls
to clients for the purpose of scheduling.Prioritize multiple tasks
in a calm, organized manner.Maintain proper documentation through
client and pet records, i.e. referral documentation, previous
medical history received, etc.Assist all clients by providing
necessary instructions, information and invoices, dispense
prescription items per the veterinarian's instructions, and
schedule all future appointments.Utilize hospital computer systems
to document medical records and communicate with clients and
teammates.Manage the financial needs of the hospital by maintaining
accurate balances through collection of client transactions,
following all cash and credit card handling procedures, and
following proper opening and closing procedures.Excellent customer
service skills and an exceptional level of communication in a
professional manner.Advocate for pets through client education on
preventative care, pet health needs, treatment recommendations and
all other hospital services/procedures.Maintain a positive attitude
in all interactions with clients, pets and other
teammates.Demonstrate ability to show empathy toward clients and
treat pets with compassion and respect.Responsibilities /
Qualifications:Utilizing standard office/business
equipment.Knowledge of veterinary medical terminology and
procedures.Flexible schedule including some weekend and holiday
shifts.Experience with veterinary software is preferred.Ability to
work independently on assigned tasks as well as to accept direction
on given assignments.Possession of organizational skills.Critical
thinking - Understanding logic and reasoning to identify the
strengths and weaknesses of alternative solutions, conclusions or
approaches to problems.Must possess strong verbal and written
communication skills, good judgment and ability to manage stressful
situations.Benefits:Health Care Plan (Medical, Dental &
Vision)Retirement Plan (401k)Life Insurance (Basic, Voluntary &
AD&D)Short Term DisabilityPaid Time Off (Vacation & Public
Holidays) - for eligible positions onlySVP offers educational
assistance for qualified teammates to enroll in AVMA-CVTEA
accredited veterinary technician programsTeladoc- FREE doctor
access 24/7Discounted Veterinary CareEAP (Employee Assistance
Program)A large network of over 5,000 veterinary professionals who
all share common interest in promoting a collaborative working
environment and individual career growthOpportunity to make an
impact in your community while tackling a challenging, variety of
tasks and the ability to help animals among a great team of
people!
Keywords: White Rock Veterinary Hospital, Pflugerville , Veterinary Receptionist, Administration, Clerical , Pflugerville, Texas
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here to apply!
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