Billing Accounts Receivable (AR) Specialist
Company: CTW Home Health LLC
Location: San Antonio
Posted on: February 18, 2026
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Job Description:
Job Description Job Description Description: JOB SUMMARY: As an
integral member of our billing team, the Billing AR Specialist for
Patient Accounts will manage both inbound and outbound customer
service communications, ensuring exceptional service standards.
This role requires staying in tune of industry developments and
handling internal processing discrepancies effectively. Additional
responsibilities include receptionist duties and intake
coordination as needed, while offering the flexibility to adapt to
varying schedules. Candidates must adhere to the Circle of Care
employee handbook guidelines and execute all assigned tasks. This
job description serves as a foundation for role expectations;
however, responsibilities, skills, and working conditions are
subject to modifications as organizational needs evolve. needs
evolve. Duties and Responsibilities: Responsible for contacting
patient families regarding aging invoices, payment status, and
insurance information when applicable Prepare invoices for patient
visits and procedures for assigned locations Recognize issues that
may arise when processing or performing all tasks assigned and
report such issues to the manager Perform an audit to ensure that
all payments, or charges, are in balance or take the appropriate
action Appropriate action includes communication with the manager
or controller Use analytical skills to problem-solve when
discrepancies occur Able to answer basic Accounts Receivable
process/billing questions posed by various internal/external
parties in a timely and knowledgeable manner Works cooperatively
within Accounts Receivable to ensure that all tasks are completed
and necessary coverage for all individuals is achieved as noted by
the supervisory review. Exceeding this standard involves a
willingness to help whenever needed without being asked and
prioritizing one's own workload to accomplish this Present a
positive image through professional behavior and appearance.
Ability to cope with daily changes in schedule and ensure that work
is being processed in appropriate timeframes Manages job-related
pressures and stress in a professional and appropriate manner as
observed by co-workers and manager Requirements: QUALIFICATIONS AND
REQUIREMENTS: Education: High School Diploma or GED required.
Experience: Minimum of one year of experience in billing and
collections, specifically with Medicaid and Commercial insurance
plans. At least one year of experience in a customer service role.
Technical Skills: Proficiency in Microsoft Office products,
including Outlook, Word, Excel, and Teams. Experience in data
entry. Additional Requirements: Ability to maintain concentration
for prolonged periods while working on detailed reports.
COMPETENCIES: Communication Skills Financial Acumen Problem-Solving
Abilities Attention to Detail Customer Service Orientation
Professionalism Adaptability Stress Management Time Management Task
Management Excellent oral and written communication Benefits: At
Circle of Care, we’re committed to your well-being and professional
growth. Here’s how we support and reward our team: Comprehensive
Health Coverage : Including Medical, Dental, and Vision Insurance
to keep you and your family healthy. 401(k) Retirement Plan : Plan
for your future with our retirement savings plan. Company-Sponsored
Life Insurance : Get foundational life insurance coverage at no
cost, with the option to upgrade to a higher coverage level to suit
your needs. Short-Term Disability : Financial protection in case of
unexpected short-term health issues. Flexible Spending Account
(FSA) : Save on out-of-pocket expenses with pre-tax dollars.
Employee Assistance Program (EAP) : Access confidential support for
personal and professional challenges. Generous Paid Time Off :
Enjoy a healthy work-life balance with ample paid time off. Circle
of Care provides equal employment opportunities to all employees
and applicants for employment and prohibits discrimination and
harassment of any type without regard to race, color, religion,
age, sex, national origin, disability, status, genetics, protected
veteran status, sexual orientation, gender identity or expression,
or any other characteristic protected by federal, state, or local
laws. This policy applies to all terms and conditions of
employment, including recruiting, hiring, placement, promotion,
layoff, recall, transfer, leave of absence, compensation and
training.
Keywords: CTW Home Health LLC, Pflugerville , Billing Accounts Receivable (AR) Specialist, Accounting, Auditing , San Antonio, Texas
