Account Manager

Company: Heart of the House Hospitality
Location: Austin
Posted on: May 9, 2024

Job Description:

Heart of the House Hospitality is seeking a Bilingual Account Manager for our Austin Market. Come grow your career with a team that is passionate about hospitality, putting people first, and safety. When you work for Heart of the House, you will enjoy: A company that cares about you and supports your success A competitive salary with performance bonuses 401(k) plan with company match Health, dental and vision insurance A tuition reimbursement program Company perks and discountsAs our Account Manager, we will depend on you to support our hospitality associates and loyal clients. Sales, recruiting, and customer service are key to this fast-paced and exciting role. Not only will you have the satisfaction of nurturing the careers of local hospitality talent, but you will also get to work with the greatest hotels right here in Austin Market. Your main responsibilities will be: Building teams of hospitality talent that are dependable and passionate about delighting guests Recruiting, interviewing, screening, and onboarding new associates Managing and developing client relationships and ensuring client satisfaction Networking within the hotel and hospitality industry to create business Boopportunities and talent referrals Being the key liaison between clients and associates at all times; both in the field and remotely. Success in this role will require you to: Anticipate client needs and provide prompt service Develop our teams of associates through continual coaching and communication Adapt to industry and market changes and trends Communicate account information and order specifications to your teams Work cooperatively with your Market Manager, Regional Director, and other team members If this sounds like you, we would love to hear from you. But first, to be considered, please make sure to meet these requirements: You need to have a flexible schedule and be open to working weekends. You must be capable of working autonomously and as a team player You must be Bilingual in English/Spanish You should have recruiting, staffing, or sales experience (preferably all three!) Experience with applicant tracking systems and CRMs a plus! You should have experience in the hospitality or food and beverage industries And, most importantly, you must be devoted to customer service!HSRJob Type: Full-timePay: From $50,000.00 per yearBenefits: 401(k) 401(k) matching Dental insurance Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insuranceExperience level: 2 yearsSchedule: 8 hour shift Monday to Friday Weekends as neededSupplemental pay types: Bonus opportunities Performance bonus Retention bonus

Experience: Managing and developing client relationships: 1 year (Required) Hospitality: 1 year (Required)Language: Spanish (Required)Ability to Relocate: Austin, TX: Relocate before starting work (Required)

Work Location: In person

Keywords: Heart of the House Hospitality, Pflugerville , Account Manager, Executive , Austin, Texas